Prodyt is an Indian software company founded to simplify product registration, warranty tracking, and complaint management, with Jyoti Goel emerging as one of its key entrepreneurial voices behind the vision.
🌐 Introduction to Prodyt
In today’s fast-paced consumer market, after-sales service often becomes a pain point for both customers and brands. Lost invoices, scattered data, and disconnected systems create frustration and inefficiency. Prodyt was built to solve this exact challenge. Headquartered in Faridabad, Haryana, the company positions itself as an all-in-one digital platform that bridges the gap between consumers and businesses by streamlining product registration, warranty management, and complaint resolution.
📱 What Prodyt Offers
Prodyt’s innovation lies in its dual approach—serving both end-users (B2C) and brands (B2B):
- For Consumers (B2C App):
- Register products instantly by scanning a QR code or uploading invoices.
- Track warranty status in real time with expiry reminders.
- Raise and monitor service requests directly from the app.
- For Brands (B2B CRM Toolkit):
- “Quick Add” workflow to register products or complaints on behalf of customers in just three clicks.
- Live dashboards showing registrations, complaint trends, and warranty health.
- Role-based access, exportable reports, and automated alerts for faster resolutions.
This integrated ecosystem eliminates paperwork and reduces resolution times, ensuring smoother customer experiences.
👩💼 The Founder’s Vision
Jyoti Goel, an engineer turned entrepreneur and former Amazon professional, is one of the driving forces behind Prodyt. Her journey reflects the growing wave of Indian women in tech leadership. Goel emphasizes that Indian businesses often struggle with fragmented systems—customer data in one place, ERP in another, and support systems elsewhere. Prodyt was designed to unify these silos, offering visibility and control after the sale.
Her philosophy is rooted in solving India-specific challenges:
- Many companies lack integrated post-sale systems.
- Small inefficiencies silently erode growth.
- Customers often feel neglected after purchase.
By addressing these gaps, Goel positions Prodyt not just as a tech product, but as a movement to redefine customer-brand relationships in India.
🚀 Impact and Growth
Prodyt has already attracted attention for its scalable model:
- Brands benefit from reduced complaint resolution times.
- Customers enjoy transparency and convenience.
- The government’s shift toward Indian platforms for tech adoption highlights the relevance of solutions like Prodyt in the country’s digital transformation.
With over 1,700 followers on LinkedIn, Prodyt is steadily building its presence and credibility in the Indian tech ecosystem.
🌟 Conclusion
Prodyt exemplifies how Indian startups are innovating beyond the sale, focusing on customer satisfaction and operational efficiency. Under the leadership of Jyoti Goel, the company is not only solving technical challenges but also reshaping the cultural narrative around after-sales service in India. It stands as a testament to the power of visionary entrepreneurship and localized problem-solving.
